Welcome to Elite Watches, your premier destination for buying, selling, and exchanging luxury watches from renowned multinational brands such as Rolex, Patek Phillipe, Audemars Piguet, Richard Mille, and more. This Privacy Policy outlines our commitment to protecting the privacy and security of our customer’s personal information. Adhering to the laws of the United Arab Emirates, this document explains how we collect, use, store, and protect your information when you engage with our services, both online and in our dedicated store locations.

Collecting Personal Information

When you utilize Elite Watches’ services, we may ask for personal details such as your name, email address, physical address, mobile number, date of birth, and other identification information. To verify your identity or for financial transactions, we may require additional documents or information, such as a copy of your passport, resident visa, national ID card, or financial details like credit card and bank account numbers.

Use of Personal Information

Your personal information is utilized to:

  • Create and manage your client profile
  • Simplify future transactions
  • Provide customer support and services
  • Enhance and measure the quality of our services
  • Send promotional materials (subject to your consent)
  • Verify the information with third parties for security and fraud prevention

We pledge not to sell or rent your personal information to third parties outside of these purposes and will only share your information in compliance with this Privacy Policy.

Disclosure of Information

There are circumstances under which we might disclose your personal information:

  • To comply with legal obligations or court orders
  • In cooperation with law enforcement investigations
  • To prevent potential threats to physical safety or financial loss
  • To investigate violations of our service agreements

Your Rights

You have the right to access, correct, or request the deletion of your personal information held by us. Should you wish to review or modify any personal information, please contact us directly at our customer support.

Data Security

We store your personal information on secure servers located in Dubai, UAE, and take all reasonable precautions to protect it from unauthorized access, use, or disclosure. However, the internet is not entirely secure, and we cannot guarantee the absolute security of your information.

Amendments to the Privacy Policy

Elite Watches reserves the right to amend this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website and in our stores. Your continued use of our services signifies your acceptance of these changes.

Contact Us

For any questions, concerns, or comments regarding our Privacy Policy, please feel free to contact our customer support team. Your privacy is of utmost importance to us, and we are dedicated to safeguarding it.

Office 905, 9th floor, Al Hawai Tower, Sheikh Zayed Road, Dubai, UAE